Terms and Conditions - House Clearance Epping

Welcome to our House Clearance Services in Epping. These Terms and Conditions govern your use of our services and outline the rights and obligations of both parties. By engaging our services, you agree to comply with and be bound by the following terms.

1. Service Description

Our company provides comprehensive house clearance services in Epping, including the removal of unwanted furniture, appliances, personal items, and estate clearance. We ensure that all items are handled with care and disposed of responsibly.

2. Booking and Scheduling

To schedule a house clearance, clients must contact us through our designated channels. Upon booking, a confirmation will be sent detailing the agreed date and time. We strive to adhere to the scheduled appointments; however, unforeseen circumstances may necessitate changes.

2.1. Cancellations and Rescheduling

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled time may incur a cancellation fee.

3. Pricing and Payment

Our pricing is transparent and based on the volume of items to be cleared and the complexity of the job. A detailed quote will be provided before commencing work. Payment is required upon completion of the service, and we accept various payment methods for your convenience.

3.1. Additional Costs

Any additional services requested that were not included in the initial quote may incur extra charges. These will be communicated and agreed upon before proceeding.

4. Client Responsibilities

• Ensure that the property is accessible on the scheduled date.
• Remove any hazardous materials or items not covered by our services.
• Provide accurate information regarding the items to be cleared.
• Ensure that all personal valuables are removed prior to clearance.

5. Our Responsibilities

• Provide professional and efficient house clearance services.
• Handle all items with care to prevent damage to property or belongings.
• Dispose of items in an environmentally responsible manner.
• Maintain open communication with clients regarding the progress of the clearance.

6. Liability

While we take utmost care in handling your belongings, we are not liable for any items that were not disclosed prior to the commencement of work. It is recommended that you conduct a thorough inventory of items to be cleared to ensure accuracy.

7. Privacy Policy

We value your privacy and are committed to protecting your personal information. All client information is kept confidential and is used solely for the purpose of providing our services. We do not share your information with third parties without your consent.

8. Dispute Resolution

Any disputes arising from our services should be addressed directly to our customer service team. We aim to resolve all issues promptly and to the satisfaction of our clients. If a resolution cannot be reached, the matter may be escalated to the appropriate legal channels.

9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients through our official channels and will take effect immediately upon posting.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the relevant jurisdiction. Any legal actions arising from these terms will be subject to the exclusive jurisdiction of the courts in Epping.

By choosing our House Clearance Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We are committed to providing you with exceptional service and look forward to assisting you with your house clearance needs in Epping.